Olivia Prime is the only case management software that contains built-in client services tools. Each of these tools are designed to improve customer service and communications.
Assign a Client Control Panel: Within your Olivia Prime account, you have the unique option to assign a client a control panel. A control panel lets a client securely communicate, exchange data and check the status of his case.
Case Updates: Keeping a client informed is one of the best ways to improve customer services. Olivia Prime enables you to automate the client updating process with our exclusive Case Progress Meter. The Meter enables the advocate to automatically send case updates to the clients control control. This tool saves you time, keeps the client informed and reduces your workload.
The ability to improve a client’s experience while reducing your workload gives you a tremendous competitive advantage over others in the field. Take the competitive advantage by ordering your Olivia Prime Subscription today!